Privacy Policy for SolarpanelChecker

• • Personal Information: Such as your name, email address, telephone number and address, when you register or complete the solar panel check on SolarpanelChecker.
• • Automatically Collected Data: Information such as your IP address, browser type, operating system, and the pages you visit on our SolarpanelChecker website.
• • Transaction Data: Information about your requests and the quotes you receive from our MCS certified installer network.
• • Property Information: Details about your roof type, orientation, energy usage, and property characteristics relevant to solar panel suitability assessments.

• • Service Provision: To help you find the best solar panel options and provide tailored quotes through SolarpanelChecker.
• • Communication: To contact you for customer service, updates and marketing purposes related to SolarpanelChecker and our solar panel services.
• • Service Improvement: To analyse and improve our SolarpanelChecker website and services, including solar panel matching algorithms.
• • Legal Compliance: To comply with legal obligations and protect our rights under UK law.
• • Installer Matching: To connect you with suitable MCS certified installers in your area based on your requirements and location.

• • Consent: When you explicitly agree to receive marketing communications or use our services.
• • Contract: To provide our solar panel matching services and fulfil our obligations to you.
• • Legitimate Interests: To improve our services, prevent fraud, and operate our business effectively.
• • Legal Obligation: To comply with applicable UK laws and regulations.

• • MCS Certified Installers: With qualified solar panel installers in your area who can provide relevant quotes, under strict confidentiality conditions.
• • Service Providers: With trusted third-party service providers who help us deliver our services, under strict confidentiality agreements.
• • Legal Requirements: When legally required or when we believe in good faith that such disclosure is necessary to comply with legal processes.
• • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

We implement appropriate technical and organisational measures to protect your personal data against loss, theft and unauthorised access. We use SSL encryption, secure servers, and regular security assessments. However, despite our efforts, we cannot guarantee complete security of information transmitted over the internet.

• • Access: The right to know what data we hold about you and obtain a copy.
• • Rectification: The right to correct inaccurate or incomplete data.
• • Erasure: The right to have your data deleted in certain circumstances.
• • Objection: The right to object to the processing of your data for certain purposes.
• • Portability: The right to receive your data in a structured, machine-readable format.
• • Restriction: The right to restrict how we process your data in certain situations.
• • Withdraw Consent: The right to withdraw consent for processing based on consent.

The SolarpanelChecker website uses cookies to enhance your user experience, analyse website traffic, and personalise content. You can manage cookie preferences through your browser settings, but disabling certain cookies may affect website functionality. We also use Google Analytics and similar tools to understand how our solar panel checker is used.

SolarpanelChecker retains your personal data only for as long as necessary to provide our services and fulfil our legal obligations. Generally, we retain contact details for active enquiries for up to 2 years, and anonymised usage data for analytical purposes. After this period, your personal data will be securely deleted or anonymised.

We primarily process data within the UK and EEA. Where we need to transfer data outside these areas, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the UK authorities.

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

SolarpanelChecker may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or by email. We encourage you to review this policy regularly for the latest information about our privacy practices.